Mediation is a form of alternative dispute resolution, whereby two or more conflicting parties voluntarily seek to reach an agreement with the assistance of a conflict mediator.
The conflict mediator is an impartial and independent third party, without powers of imposition on the mediated, who assists them in the attempt to build a final agreement on the object of the dispute.
The use of conflict mediation is a faster, less costly way and a higher degree of satisfaction for the parties, since they participate directly and actively in the construction of a solution to the dispute that opposes them.
Mediation is a voluntary means, whose adherence depends on the will of the parties involved.
The realization and result of the mediation depend on the express will of the intervening parties, and they may, at any time, interrupt the process or terminate it.
FRIENDLY, NON-CONTENTIOUS AND COOPERATIVE PROCESS
The acceptance of mediation by the participants allows the conflict that concerns them to be resolved by them, without, therefore, a decision imposed by third parties.
ABSOLUTELY CONFIDENTIAL AND CONFIDENTIAL PROCESS
All conflict mediation is carried out in a confidential manner, allowing the parties to share, without fear, all the relevant information for its solution.
Both mediators and participants undertake not to reveal the information resulting from the entire mediation process, as well as the content of the mediation sessions.
In the end, only the mediation agreement can be revealed.
Conflict mediators may never testify or intervene in any judicial or extrajudicial procedure based on issues submitted to mediation or involving the mediated.
INDEPENDENT PROCESS
The conflict mediator carries out his activity independently, and is not responsible for providing technical support to the mediators.
To this end, the parties involved may be accompanied by a lawyer or a trainee lawyer.